FAQs
We know you may have questions about our services, and we’re here to help. We’ve compiled a list of the most common questions we receive and provided detailed answers to help you better understand our offerings. If you can’t find the answer you’re looking for, please contact us for further assistance.
General
How can I get started with Storia’s services?
You can contact us by filling out the contact form on our website or by calling us directly. Our team will be happy to discuss your needs and provide you with a customised solution that fits your business.
What cybersecurity services does Storia provide?
Storia’s cybersecurity services include network security, data protection, and threat management. We can help you identify and address vulnerabilities in your systems, implement best practices for data protection, and respond to security incidents.
What system integrations does Storia offer?
We offer a range of system integration solutions, including cloud integrations, data integrations, and API integrations. Our team can help you connect all your systems and data sources to create a seamless workflow and improve your business operations.
WHAT IS MEANT BY AI CONSULTATION AND INTEGRATION?
AI consultation and integration refers to the process of identifying how artificial intelligence can add value to your business and then implementing the right solutions into your existing systems. This includes assessing your workflows, recommending suitable AI tools or custom models, and seamlessly integrating them into your operations.
The goal is to automate repetitive tasks, improve decision-making through data insights, and enhance overall efficiency while ensuring the technology aligns with your business objectives.
WHAT HOSTING SERVICES DOES STORIA OFFER?
Storia offers hosting services for websites, web applications, and databases.
We provide both unmanaged hosting solutions and fully managed services. Our managed option takes care of performance optimisation, security, updates, and ongoing maintenance – so you can focus on running your business, not managing infrastructure.
WHY DO I NEED STORIA'S SERVICES?
Technology is essential to running a business in the modern world, but managing it can be a headache. Storia’s services can help you save time, improve efficiency, and enhance your security posture. We offer a range of solutions tailored to your specific needs and budget.
What is Storia Technologies?
Storia Technologies is an IT services company that provides a range of technology solutions to small and medium-sized businesses. We specialise in system integrations, cybersecurity, and bespoke software development.
AI Consulting & Integration
WHAT KINDS OF AI CAN STORIA Provide?
Storia can provide and integrate a wide range of custom AI solutions tailored to your business needs.
Anything from simple smart chat bots through to integrated systems that can automate and complete complex tasks in real-time. No matter your need, we have the solution.
How long does the AI consultation and integration take?
The time depends on the complexity and scope of the project, but Storia will work closely with you to establish a timeline and milestones for the project.
Simple integrations can take as little as hours to days whereas large complex integrations can take many weeks to finalise.
How much does AI consultation and integration cost?
The cost varies depending on the size and complexity of the project. Storia will provide a detailed quote and scope of work before the project begins.
All pricing will be 100% open and transparent.
Can Storia integrate the AI solution with my existing systems?
Yes – Storia can integrate the AI solution with your existing systems to ensure a seamless experience and maximum productivity.
How do I ensure the AI solution is secure?
Storia takes security seriously and employs industry-standard practices to ensure your systems and our AI solution is secure. This includes regular testing, secure coding practices, and adherence to established security protocols.
What happens after the AI integration is completed?
Storia provides ongoing support and maintenance packages to ensure the AI is up-to-date and running smoothly. We can also provide additional updates and feature additions as needed.
Custom Software & Apps
WHAT KINDS OF CUSTOM SOFTWARE AND APPS CAN STORIA DEVELOP?
Storia can develop a wide range of custom software and apps tailored to your specific needs, including web applications, mobile apps, desktop software, and more.
There is essentially nothing we can’t develop!
How long does it take to develop custom software or an app?
The development time depends on the complexity and scope of the project, but Storia will work closely with you to establish a timeline and milestones for the project.
How much does it cost to develop custom software or an app?
The cost varies depending on the size and complexity of the project. Storia will provide a detailed quote and scope of work before the project begins.
All pricing will be 100% open and transparent.
Can Storia integrate the custom software or app with my existing systems?
Yes – Storia can integrate the software or app with your existing systems to ensure a seamless experience and maximum productivity.
How do I ensure the custom software or app is secure?
Storia takes security seriously and employs industry-standard practices to ensure your software or app is secure. This includes regular testing, secure coding practices, and adherence to established security protocols.
What happens after the software or app is launched?
Storia provides ongoing support and maintenance packages to ensure the software or app is up-to-date and running smoothly. We can also provide additional updates and feature additions as needed.
Cybersecurity
How can I get started with Storia’s cybersecurity services?
To get started, simply contact us to schedule a consultation. We’ll discuss your specific cybersecurity needs and provide a custom proposal for your business.
How much do cybersecurity services cost from Storia?
Our pricing depends on your business’s specific needs. We offer flexible pricing options to fit any budget. Our prices start from $99 + GST per user/month with our Managed Support Package.
How can Storia help protect my business from cyber threats?
Storia offers a range of cybersecurity solutions, including network security, anti-virus protection, data backup and recovery, and security audits. We’ll work with you to assess your security risks and develop a customised plan to protect your business.
What types of cyber threats should I be aware of?
Common cyber threats include phishing attacks, malware, ransomware, hacking, and social engineering. Each of these threats can be prevented with proper cybersecurity measures.
What is cybersecurity, and why is it important for my business
Cybersecurity is the practice of protecting your business from cyber threats, such as hackers, malware, and phishing attacks. It’s crucial because these threats can compromise your sensitive data, damage your reputation, and result in financial losses.
System Integrations
What is System Integration?
System integration combines different software, hardware, or network components to create a seamless and efficient system that works together.
Why do I need system integration for my business?
System integration can help streamline your business processes, increase productivity, and improve communication among different systems. It can also help reduce manual data entry and eliminate the need for redundant systems.
What types of systems can Storia integrate?
Storia can integrate a wide range of systems, including Customer Relationship Managers (CRMs), Enterprise Resource Planners (ERPs), accounting systems, inventory management systems, and more.
Can Storia customise system integrations for my business?
Yes – Storia offers customised system integration solutions tailored to your specific business needs.
How much does system integration cost?
The cost of system integration varies based on the scope and complexity of the project. Storia offers competitive pricing and works with you to create a solution that fits your budget.
How long does it take to implement a system integration solution?
The timeframe for implementing a system integration solution depends on your systems’ complexity and the project’s scope. Storia works closely with you to create a realistic project timeline that meets your business needs.
Will I need to change my existing systems to implement a system integration solution?
No. You need not change your existing systems to implement a system integration solution. Storia works to integrate your systems seamlessly without disrupting your business operations.
Will Storia provide ongoing support for my system integration solution?
Yes. Storia offers ongoing support and maintenance services for our system integration solutions. We work to ensure that your systems are always running smoothly and efficiently.
PROJECTS
Custom SharePoint Intranet Development for New Town Toyota
Storia Technologies designed and developed a custom SharePoint intranet for New Town Toyota to improve internal communication, employee engagement and access to company resources. By combining Microsoft SharePoint with custom React components, the new intranet delivers a modern, mobile-friendly digital workplace that connects departments, centralises information and streamlines internal collaboration.
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Custom WordPress eCommerce Website for Grand Central Coffee
Storia Technologies redesigned and rebuilt the Grand Central Coffee website, replacing an outdated WordPress theme with a modern, scalable eCommerce platform. The new site improved the customer purchasing experience while introducing custom reporting, streamlined order management and integration with Xero for automated financial synchronisation.
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React Native Mobile App Rebuild for Local Advantage
Storia Technologies redeveloped the Local Advantage mobile app, migrating it from the outdated Ionic 1 framework to a modern React Native architecture while upgrading the Laravel backend to the latest version. The rebuild improved performance, modernised the user experience and introduced new features such as referral systems, vendor portals, push notifications and advanced location-based offer filtering.
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Clear Health Psychology Custom Booking System
Storia Technologies developed a custom booking system for Clear Health Psychology to replace their existing external booking workflow. The solution integrates directly with the Core Plus API, allowing clients to book appointments without leaving the Clear Health website while improving analytics tracking, telehealth visibility and client management.
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DeLucks Building Inspections Web Application
Storia Technologies developed a lightweight web application for DeLucks Building Inspections to streamline the process of capturing inspection data in the field. The system provides a simple, mobile-optimised form interface that works across devices, allowing inspectors to complete reports quickly without the need for complex software or dedicated mobile apps.
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4Boxes Coaching and Development Platform for Oasis People and Culture
Storia Technologies developed and enhanced the 4Boxes coaching and development platform for Oasis People and Culture, delivering both a web application and mobile app to support professional development programs. The platform enables organisations, coaches and participants to manage goals, track development progress and collaborate through an intuitive digital environment.
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Advali Analysis Financial Analytics Platform
Storia Technologies partnered with Helium Digital Marketing to develop the Advali Analysis SaaS platform, a financial analytics system designed to help businesses understand how their financial performance impacts the overall value of their company. The platform integrates with Xero to analyse financial data and generate insights and reports that support better business decision-making.
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Gold Buyers Central Purchasing Management System
Storia Technologies developed a custom web application for Gold Buyers Central to replace their outdated purchasing system. The new platform enables staff across multiple locations to create quotes, purchase second-hand jewellery and generate operational reports while ensuring compliance with state transaction reporting requirements.
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